Thankfully in this day and age, we have access to reviews and information we simply didn’t have in the past. However, not all Mesa & Queen Creek plumbers are equal. It’s important to ask the right questions before hiring a residential plumber.
Hiring the wrong plumber can be a costly and potentially dangerous mistake. Here are the 10 questions you need to ask:
Are you licensed in the State of Arizona?
In order to acquire an Arizona plumbers license, you will need to pass two exams. All Candidates are required to take and pass a Business Management Examination. and the Trade Exam. Apart from the required Exams, you will also need to have at least 4 years of experience in the field.
Arizona requires 4 years of verifiable in the field plumbing experience before you can even apply for a license.
All plumbing license candidates are required to pass two exams – A business Management Examination and the Trade Exam.
A licensed plumber has proven themselves capable to complete the job right the first time.
Do you Have Insurance?
This question is critical to ask. I wouldn’t let a plumber step foot in my house if they don’t have adequate insurance.
If something goes wrong on a plumbing project it can be a major and expensive problem. Every Queen Creek & Mesa plumbing company worthy of operating should have a healthy insurance policy that protects you from damage to your home.
Are You Limited in Project Size?
Some East Valley Plumbing companies specialize purely in service calls and try and stay away from the bigger projects. Others prefer the more complex and larger jobs. And many do everything under the sun.
With that being said, you don’t want to hire the wrong plumber for the job. Make sure they are comfortable with the scope of your project.
Are Your Parts & Workmanship Guaranteed?
Plumbing repairs and installations should always come with a guarantee. You want to work with a plumbing company that stands behind their work.
Can I Get A Few References?
On simple service calls, simply researching the reviews of the company may be adequate. On bigger projects like a sewage line replacement or remodel asking for project-specific references is not a bad idea.
What Are Your Hours of Operation & What is Your After Hours Rate?
Many plumbing companies only operate during normal business hours. Others will work 24/7.
It’s important to know what their hours of operations are, and if there is after hour or emergency rate. If it’s something that can wait, it’s often best to schedule your plumber to come out during normal business hours.
Pro-tip, don’t call the dispatch at 2:00 AM for a non-emergency call. Nobody loves being woke up in the middle of the night, for a call that could have waited for the morning.
- Is there a fee breakdown on your invoice?
Without actually coming out to the home and evaluating the issues, there is no real way to provide an exact number. However, once you’ve agreed on the project cost – it’s completely ok to ask for a breakdown of charges.
- If Needed, Will You Pull All Necessary Permits?
Bigger projects often require permits. You want to work with a plumbing company that will take care of this process for you.
Oftentimes homeowners may not even know what permits to pull or where to get them.
- How Long Have You Been in Business?
For the most, experience in the field makes a better plumber.
- Will You Give Me Advice on How to Avoid Future Plumbing Issues?
The best plumbers want your plumbing to be in tip-top shape long after they leave. They’ll provide you with advice and what to do and not do to avoid future problems with your plumbing.
Our team of Queen Creek, Mesa & East Valley Plumbers can answer all the questions above and assist with any home plumbing needs you have. Call us today to schedule a free estimate!